Privacy policy

QRPine collects as little as it can. This page lists everything it keeps, why, and for how long.

Who is responsible

QRPine, a sole proprietorship based in Quebec, Canada, is responsible for the personal information described here. Its privacy officer, the person in charge of protecting personal information, can be reached at support@qrpine.com for any privacy question or request.

The free generator

The free generator works in your browser. The link you type and the logo you add are never sent to QRPine, and no cookie is set. Codes you download do not pass through QRPine when scanned, so we learn nothing about who scans them.

Your account

Your dynamic codes

We store what you set up: each code's link, name, rules, time zone and design, and any logo you upload for it.

Scans of dynamic codes

When someone scans one of your dynamic codes, we record, for your stats:

We do not store the IP address, the full browser details, or any cookie for people who scan. Link previews and crawlers are forwarded but not counted.

Payments

Stripe processes payments as the merchant of record, so your card details go to Stripe and never to us. We keep your Stripe customer ID and your plan's status and renewal date. Stripe handles what you enter at checkout under its own privacy policy.

Who processes your data

These companies may store data outside Quebec and Canada, including in the United States. We do not sell personal information, show ads, or use tracking or analytics scripts.

How long we keep it

We keep your account, codes and scans until you delete your account. Deleting it from Settings removes your account, sessions, codes, their scans and uploaded logos at once. Stripe keeps payment records for as long as the law requires.

Your rights

You can ask to see, correct, export or delete the personal information we hold about you, and withdraw consent where we rely on it. Much of it you can do yourself: change your name in Settings, download your scans as CSV, or delete your account. For anything else, email support@qrpine.com; we answer within 30 days. If you are not satisfied, you can complain to the Commission d'accès à l'information du Québec.

Children

QRPine accounts are not meant for anyone under 14.

Changes

If we change how we handle personal information in a way that matters to you, we email account holders before the change applies.

Last updated October 6, 2026.